SHIPPING

ORDER PROCESSING

ALL ORDERS ARE PROCESSED MONDAY-FRIDAY (EXCLUDING MAJOR HOLIDAYS) AND SHIPPED WITHIN 3 BUSINESS DAYS. ONCE YOUR ORDER IS SHIPPED YOU WILL RECEIVE AN EMAIL WITH YOUR TRACKING INFORMATION. PLEASE NOTE REQUESTING A CANCELLATION IS NOT GUARANTEED AND IS A REQUEST.

DUE TO INCREASED VOLUME DURING NEW PRODUCT LAUNCHES, ORDERS MAY TAKE LONGER TO SHIP. PLEASE ALLOW FOR ADDITIONAL PROCESSING TIME DURING LAUNCHES, SPECIAL PROMOTIONS, AND HOLIDAYS.

 

SHIPPING RATES

ORDERS OVER $100 SHIP FREE.

SHIPPING COST FOR ORDERS UNDER IS BASED ON WEIGHT AND DISTANCE SHIPPED. EVERYTHING SHIPS FROM PENDULUM HQ IN ORANGE COUNTY, CA.

WHERE DO WE SHIP TO?

PENDULUM SHIPS TO U.S. ADDRESSES ONLY AT THIS TIME.

 

PO BOXES AND APO/FPO

PENDULUM DOES NOT SHIP TO PO BOXES AND APO/FPO.

FOR MORE INFORMATION, CONTACT US AT HELLO@PENDULUMTHREADS.COM. CUSTOMER SUPPORT HOURS ARE MONDAY-FRIDAY 10AM-4PM (PST). OUR AGENTS ARE ENGLISH-SPEAKING ONLY.